Rackspace's Terrible Maintenance Plan

Update, 3/21/12: please read the comments, too — we got a good response from one of Rackspace’s folks. I got a note today from Rackspace, where I have two virtual servers in their Rackspace Cloud. It was opened in the form of a support ticket, waiting for input from me, but with the text of the support ticket labeled as if I entered it, which was weird. As part of our ongoing effort to provide you with the best Cloud Servers service possible, we routinely perform maintenance and upgrades of our underlying systems. The majority of these are performed non-disruptively, however maintenances sometimes arise that impact Cloud Servers instances. At this time, a Cloud Servers host update is required that …

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Join me for VMware's July 12 "Raising the Bar" Event

If you haven’t signed up for VMware’s webcast on Tuesday, July 12 you should. They’ll be announcing how Cloud Infrastructure is going to take a “major leap forward.” I’ll be on the ground out in San Francisco with David Davis, Bill Hill, and Eric Siebert and I’ll be liveblogging the event and answering Twitter questions. Considering the event is named “Raising the Bar, Part V” you should probably be able to guess what is going to happen, in light of the Roman numeral (and please don’t think I’m being coy, they haven’t actually told me yet, either). The event starts at 9 AM PDT, which, for most of the US means you’ll need a lot of coffee. But it’ll be …

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