Professional Development

7 Ways IT Staff Can Prepare for the Holidays

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For us IT types it is important to maintain a good balance between work and our lives. Just as they say that good fences make good neighbors, I’ve found that a good delineation between work and home improves both. The holiday season is taxing, though. People rush around trying to wrap up loose ends, they’re using vacation they’re going to lose, and they’re generally scattered and distracted, which isn’t a good thing. If you’re lucky enough to work somewhere with a true 24×7 operations center then coverage over the holidays is already thought out. However, most IT staff in the world aren’t in places like that. Here are some thoughts I have about how to defend your time off over the …

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Let’s Prosecute Unlicensed Engineering in IT

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Have you been watching this whole dustup with the Equifax CISO, and how people are saying that she is unqualified because, instead of a Computer Science degree, she had an MFA in music composition? Not surprisingly, there’s a massive backlash from the IT community, much of which doesn’t have a computer science degree, either. That’s part of the appeal of technology for many — on the Internet nobody knows you’re a dog. I’m a mutt, too. I’ve always found computer science programs intentionally inaccessible, with the faculty actively eschewing any form of practical curricula because they’re not a technical college. Snobbish? Yeah. Not my style. What I find very interesting in all of this is the ignorance of some of the …

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How Not To Quit Your Job

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I’ve thought a lot lately about Michael Thomas, a moron who caused criminal amounts of damage to his former employer in the process of quitting. From The Register[0]: As well as deleting ClickMotive’s backups and notification systems for network problems, he cut off people’s VPN access and “tinkered” with the Texas company’s email servers. He deleted internal wiki pages, and removed contact details for the organization’s outside tech support, leaving the automotive software developer scrambling. The real-life BOFH then left his keys, laptop, and entry badge behind with a letter of resignation and an offer to stay on as a consultant. More than a decade ago I did some consulting for a company that had this happen. They fired their sysadmin and …

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What Clients Don't Know (and Why It's Your Fault)

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“Whether you work with outside clients or whether you’re part of an internal team your job is always, always going to include having to convince someone of something. Because your job isn’t just making things. Believe it or not, that’s the easy part. You’re going to spend 90% of your time convincing people that shit you thought up in the shower this morning is right. Your job is to figure out whether something should be made, how it’s made, and always, always, always work to convince someone that you’ve made the right choices.” That’s a quote from Mike Monteiro’s presentation at the Event Apart Austin 2013 conference, a presentation that seems suited to system administrators, IT consultants, and IT professionals …

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