What Clients Don't Know (and Why It's Your Fault)
“Whether you work with outside clients or whether you’re part of an internal team your job is always, always going to include having to convince someone of something. Because your job isn’t just making things. Believe it or not, that’s the easy part. You’re going to spend 90% of your time convincing people that shit you thought up in the shower this morning is right. Your job is to figure out whether something should be made, how it’s made, and always, always, always work to convince someone that you’ve made the right choices.” That’s a quote from Mike Monteiro’s presentation at the Event Apart Austin 2013 conference, a presentation that seems suited to system administrators, IT consultants, and IT professionals …