WebEx & Aero

WebEx and Microsoft Windows 7 don’t seem to get along 100% quite yet. If you are using WebEx on Windows 7 it’ll disable Aero during your session. However, if your session is over and you don’t get Aero back here’s how to fix it without rebooting:

1. Make sure you’ve closed/exited all WebEx components.

2. Right click on Windows Menu->All Programs -> Accessories -> Command Prompt and choose “Run as administrator.” You will need to accept a User Access Control warning about this.

3. Issue the commands:

net stop uxsms
net start uxsms

That should fix it.

Alternately (and potentially easier): you could restart the “Desktop Window Manager Session Manager” service via the Services administrative tool.

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  • Three years later and Webex still has NOT fixed this

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