Comments on: Expectations http://lonesysadmin.net/2009/02/19/expectations/ Virtualization, System Administration, and Technology. Sat, 13 Mar 2010 17:02:36 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Bob Plankers http://lonesysadmin.net/2009/02/19/expectations/comment-page-1/#comment-75825 Bob Plankers Wed, 04 Mar 2009 17:44:44 +0000 http://lonesysadmin.net/?p=1918#comment-75825 @Ian -- yes, the servers shipped months ago. I usually don't blog about recent events but instead choose to wait a few months until things calm down on both sides. That way I'm more fair, and people who find my blog and see their own stories are less inclined to be upset by them. @Ian — yes, the servers shipped months ago. I usually don’t blog about recent events but instead choose to wait a few months until things calm down on both sides. That way I’m more fair, and people who find my blog and see their own stories are less inclined to be upset by them.

]]> By: Ian http://lonesysadmin.net/2009/02/19/expectations/comment-page-1/#comment-75821 Ian Mon, 02 Mar 2009 23:33:13 +0000 http://lonesysadmin.net/?p=1918#comment-75821 Well, did the servers ship yet? ;) Well, did the servers ship yet? ;)

]]> By: jeffatrackaid http://lonesysadmin.net/2009/02/19/expectations/comment-page-1/#comment-75806 jeffatrackaid Wed, 25 Feb 2009 17:39:03 +0000 http://lonesysadmin.net/?p=1918#comment-75806 Hilarious. I deal with this all of the time. I tell people that it will take X days and they always complain it is too long. I work with a lot of small businesses with online shops and sometimes get frantic calls about their SSL certificates expiring. I say ... "Didn't you get the renewal notices?" They reply, "Yes, but I did not have time to deal with and forgot about. Can you get this done now?" "You should have received a notice at 60, 30, 15, 7, and 3 days out. Plus a really urgent sounding one the day before, the day of and the day after the expiration date." "Yeah, I got those but thought it could wait. Can you get me the new cert now?" "You mean right now?" "Yes we are losing $100's of in orders because people do not trust the site." "Really? You are losing $100's in orders." "Yes, no telling how much money we have lost." "I recommend we buy a multi-year certificate so this does not happen again." "No not right now, I don't want to spend any more than I have to." Hilarious. I deal with this all of the time.

I tell people that it will take X days and they always complain it is too long.

I work with a lot of small businesses with online shops and sometimes get frantic calls about their SSL certificates expiring.

I say … “Didn’t you get the renewal notices?”

They reply, “Yes, but I did not have time to deal with and forgot about. Can you get this done now?”

“You should have received a notice at 60, 30, 15, 7, and 3 days out. Plus a really urgent sounding one the day before, the day of and the day after the expiration date.”

“Yeah, I got those but thought it could wait. Can you get me the new cert now?”

“You mean right now?”

“Yes we are losing $100’s of in orders because people do not trust the site.”

“Really? You are losing $100’s in orders.”

“Yes, no telling how much money we have lost.”

“I recommend we buy a multi-year certificate so this does not happen again.”

“No not right now, I don’t want to spend any more than I have to.”

]]> By: Everything Is In/Flux · Bookmarks for February 20th through February 23rd http://lonesysadmin.net/2009/02/19/expectations/comment-page-1/#comment-75798 Everything Is In/Flux · Bookmarks for February 20th through February 23rd Mon, 23 Feb 2009 22:02:36 +0000 http://lonesysadmin.net/?p=1918#comment-75798 [...] Expectations : Bob Plankers, The Lone Sysadmin - [...] [...] Expectations : Bob Plankers, The Lone Sysadmin – [...]

]]> By: Jerry C. http://lonesysadmin.net/2009/02/19/expectations/comment-page-1/#comment-75789 Jerry C. Thu, 19 Feb 2009 22:39:09 +0000 http://lonesysadmin.net/?p=1918#comment-75789 It's funny, because I just had that conversation internally. My Customer: "When do you think we'll have this brand new initiative off the ground? I know we just brought it to you 15 minutes ago, but we need to act immediately." Me: "Approximately six weeks." My Customer: "How can we get it done faster?" It’s funny, because I just had that conversation internally.

My Customer:

“When do you think we’ll have this brand new initiative off the ground? I know we just brought it to you 15 minutes ago, but we need to act immediately.”

Me:
“Approximately six weeks.”

My Customer:
“How can we get it done faster?”

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