“When you do things right, people won’t be sure you’ve done anything at all.”

by Bob Plankers on August 17, 2005 · 26 comments

in System Administration

I nominate the following for the sysadmin motto, as stated by God in the “Godfellas” episode of Futurama.

“When you do things right, people won’t be sure you’ve done anything at all.”

It sure seems that way to me. Take, for instance, patching of machines, which is a thankless job because the customer often sees it as an unnecessary inconvenience. If you get hacked, though, it’s blame city. A good customer of mine asked me last Friday if all the downtime to patch is necessary. “Doesn’t it seem sort of reactionary?” he asked. Yes, it is quite reactionary, but I think all this news of Zotob.? and RBOT seems to justify it. I mailed him the link to the CNN article this afternoon. His response: “Thanks for insisting that we patch.” Hey, thanks for listening to me and letting me do my job.

That guy had a few Windows 2000 servers. He also has a firewall protecting him, but it just keeps the real bad guys out. I fear for all of those admins that have Windows 2000 laptops floating in and out of the networks behind the firewalls. Good luck, folks.

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